Customer Guidelines for Camargo’s Cleaning Service
Our goal is to deliver a smooth, reliable, and high-quality cleaning experience. These guidelines help ensure clear communication, efficient service, and consistent results for your home or business in Madison and nearby areas.
1Access to the Property
Please ensure our team has safe, easy access to your property at the scheduled time. If a key, lockbox, gate code, or entry instructions are required, provide them in advance. If access is delayed, service time may be reduced or the appointment may need to be rescheduled.
2Preparing Your Space
To help us work efficiently and deliver the best results, please clear personal items, clothing, and clutter from floors, countertops, and surfaces before we arrive. This allows our team to focus on cleaning, not organizing.
3Pets and Safety
We love pets. However, for safety and efficiency, please secure pets during the cleaning if they are anxious, protective, or likely to escape when doors open. If there are any special pet instructions, share them ahead of time.
4Service Types and What to Expect
Residential Cleaning
Ongoing maintenance cleaning designed to keep your home consistently clean. Best for weekly, bi-weekly, or monthly plans.
Deep Cleaning
A more detailed reset that targets buildup and overlooked areas. Recommended for first-time cleanings or seasonal refresh.
Move In / Move Out
One-time, move-ready cleaning for turnovers and walkthroughs. Most effective in empty or partially empty homes.
Post-Construction
Final detail cleaning after remodeling or new builds. Focuses on fine dust and residue so the space feels finished.
5Priority Areas and Special Requests
If you want us to prioritize certain rooms, surfaces, or tasks, tell us in advance. Additionally, if you have any product preferences or areas to avoid, we can note that before your appointment.
6Breakable Items and Valuables
Please store fragile or irreplaceable items safely before your cleaning. While we work carefully, removing valuables and breakables reduces risk and helps the team move efficiently.
7Cleaning Products and Surfaces
Our team arrives prepared with professional supplies. If you have specialty materials, delicate surfaces, or product restrictions, please let us know ahead of time so we can clean appropriately.
8Schedule Changes and Cancellations
If you need to reschedule, please contact us as early as possible. This helps us adjust routes and maintain availability for other clients.
9After the Cleaning
If anything needs attention, please notify us promptly. Clear feedback helps us maintain consistent quality and improve your experience on future visits.
Need help choosing the right service?
Tell us your city and what you want to accomplish. We will recommend the best option, whether you need a deep reset, a move-ready clean, or recurring maintenance.
Get a Free QuoteCustomer Guidelines FAQ
Do I need to be home during the cleaning?
No. Many clients provide entry instructions. If you will not be home, please share a lockbox code, key location, or access details in advance.
How should I prepare before the team arrives?
Please clear clutter from floors and surfaces. That way, the team can focus on cleaning and deliver better results.
Can I request a priority room or task list?
Yes. Share priorities before your appointment so we can align the checklist and timing.
What if I have pets?
Pets are welcome. For safety, please secure pets if needed and share any instructions ahead of time.
What if I need to reschedule?
Please contact us as early as possible. Early notice helps us adjust availability and routes.
